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Aaron was Friendly and open to questions.job done professionally and cleanly.Appreciate a quick answer from inquiry also.
I hired Hockings Plumbing and Gas to fix a leak, paying $335 for the job. The next morning, the issue was still there. When they returned, they admitted their first repair may have failed due to the glue not setting properly, something beyond my control. They initially said they would fix it, but instead, they tried to charge me another $110, despite knowing they hadn’t done the job properly. They never even sent an invoice for this charge, yet still expected payment.A licensed plumber reviewed their work today and uncovered deliberate deception. Instead of properly repairing the leak, they buried a snapped-off pipe under dirt, capped off one end instead of fixing it, and damaged my reticulation wires. The licensed plumber stated this is not how any professional should operate.They knowingly covered up their poor workmanship and ignored my follow-ups. What’s most disappointing is that I chose them based on good reviews, expecting the same service others received. My experience, however, was completely different. The lack of accountability and refusal to respond raises serious concerns about whether all customers are treated equally.I have attached photos of the hole they originally left behind and what was uncovered today. The difference speaks for itself.Given their clear deception, I will be requesting a refund. A professional business would own up to its mistakes—but Hockings Plumbing and Gas has shown they operate differently.
HOCKING'S PLUMBING & GAS PTY LTD were excellent to deal with. They were happy to help when I rang them for replacement of a seized outside Tap and to repair two kitchen taps. They gave me a window of time they would be attending and a message when they were 15 Mins away. Byron confirmed the price before commencing the work. He was pleasant, quick and efficient.
I rang Jared around 8:30am and I exchanged my details via message and Jared messaged me back that somebody would be at my home between 10am - 2 pm.Byron arrived on time and was a very courteous person and ready to go into a hot roof cavity to find the burst pipe and identify leak and carry out the repairs. He eventually located the leak about 2-3 metres away from the leak on the ceiling . He fixed it and let’s hope it stays that way.Thank you Byron 😊😊 and We’ll done ✅Hockings Plumbing Service
Jared was very prompt in coming, we had problem with our toilet which he repaired, explaining what was causing the issue. I would highly recomend and definately call Jared again.Thankyou.
Called early morning & within the hour had identified the problem & fixed, if you need somebody quick, reliable & reasonable this is the guy!!!
Jared was fast and professional. Great service and I will keep using in the future. Thanks again
Today my laundry tap was fixed . Although not a large job , fixing a non-stop dripping tap is to me . Thanks guys for a professional job .
Very happy with Byron and Jude who replaced my faucet and taps in the kitchen and serviced taps in the bathroom.I have used Hocking's Plumbing previously and will in the future as they're prompt, professional, local and have a great team.Definitely recommend.
With in 6 hours from my phone call we had a new hot water system installed. Great service very professional. The guys who installed it were great and explain everything to us. I would not hesitate to recommend this company.
Very prompt attention and installation of a new hot water system thank you
Thank youResponded to an early morning emergencyJob done and dusted within a hour or 2 at a very reasonable price
Fast response to original enquiry, fast response to quote and to perform works. Polite and friendly. Well done. Thank you. Appreciate the service and would definitely recommend.
Prompt same day service.Good job , efficient and local .Will use again.
Sorted out a major blockage in the waste with expertise and good communications. Thanks guys!
Came out within a few hours the guys did a great job and the price was very reasonable. I would definitely recommend.
Jarad came out to my property to do a drain camera inspection. He was on time, and his crew presented really well.The inspection was filmed, recorded and conducted very professionally, as we needed information for the real estate agent.Thank you Jarad!
Jarrod n Dean have been to my house on many occasions n when I call 📞 they were always here the very next day. They r both very polite n professional in their work n always communicate to me if anything more needs to b dun with the job at hand before going ahead with it. They r also reasonable with their prices n always clean 🧽 up after themselves. Thx 🙏 again Jarrod n Dean n I would highly recommend u to evry1 xo 😘Carol Gismondi
I was very happy with the service I recieved Dean who came out was courteous and helpful.I will use this company again
Prompt response and resolved my leaking shower the next morning . Reasonable rates, would recommend trying them.
Great fast local service. Recommend.Dean has done a great job.Thank you 👍
Excellent service and work done the boys did a great job and cleaned up when finished thanks
Byron and Jude did a top job. They were punctual, very pleasant and professional. I do get a bit annoyed though when I have to pay a credit card fee, when we're living in age when credit cards are the go and cash is just about history. Having said that, we would be happy to recommend Hockings to anyone requiring good quality plumbing services
I was very happy with the professional and timely service they provided and they were priced very reasonably.I would recommend them very highly.
Jared promptly sent someone to our house in Beechboro to check out our problem & came up with a fix.
Very professional and polite , went straight to the problem and fixed it. Caring and kind young man . I would refer this company to any of my friends and family
Awesome service quick and on time .Would recommend them to any wanting a decent plumber
Excellent service - straight forward, prompt. Would recommend and use again without hesitation.
Fast and efficient replacement of gas water heater. Same day service after inspection. Fabulous! Thanks Jared.Happy with another big job - Installation of new pipes. Went out of their way to go the extra mile after job completed, for us.To Jared and Jude ...Thank you.
Very pleased with the replacement cistern. Friendly, clean and extremely obliging- would recommend this business for all plumbing jobs.
Thanks to Hocking's Plumbing & Gas, we are over the moon with our new look bathrooms. The service provided by Byron can only be described as prompt, efficient, professional and above all friendly. Highly recommended.
Same day service. Great job done, looks as good as new and cleaned up afterwards. Will definitely be using Hockings Plumbing again.
The most efficient and reasonably priced service! Thanks Byron for your can-do attitude and knowledgeable expertise!
This is the first time we have used Hockings Plumbing & Gas, both Jared and Byron were great to deal with, friendly and professional. Would recommend them to anyone.
I have used Hocking's Plumbing and gas a few times now.The service is always prompt,reliable and professional. I am always kept informed during the job.Will definitely be calling upon Jared and his team again and recommend this business to all my family and friends.Thanks so much
We're very happy with the job Byron did for us last week. The response time was very quick and Byron was prompt, efficient and professional. Would happily recommend Hockings.
Great advice and service, attended to the job quickly and efficiently, highly recommendHad to call on Hockings in May for a pipe leak and once again, Jared attended promptly the next morning first thing and detected the leak quickly and had the repair fixed. Very grateful! He is efficient, reliable and thorough, thank you once again.
Fantastic team! Was desperate to move into my new house and get our septic system connected, was hoping to have job done within 48hrs. Jared called me back and had the job done 3hrs after I first called! Better than I could ever imagine. Great communication with the plumber who did our job in the hills and played over the phone straight after. Was super easy and efficient. Would definently use again!
These guys were brilliant, fitted my job into their busy schedule. Jarad and Byron were efficient, polite and did a great job. 👍
Called Hocking's Wednesday as we were in the middle of renovating our bathroom and kitchen when we realised that we urgently required pipe work had to be shifted to accommodate new shower mixer and kitchen sink. Jared arrived that afternoon and supplied quote on the spot and said he could have the works done Friday morning which were completed to a high standard. Definitely recommend Hosking's Plumbing and Gas.
Very professional, polite and respectful, was given options of the price before starting the job. Great job, will use them again when required. Thank you.
Jared was on time and pleasant to talk with. He gave options and did quality work plus professional. Will definitely be using Jared/Hosking's Plumbing again when I need a plumber.
